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Does Not Talk?

I am not sure who presents a tougher challenge to the facilitator: the participant who talks too much or the one who talks too little. It is easy to ignore the silent ones than the excessive talkers. Remember, however, that you pay now or pay later. Silence does not always mean consent. It may mean that the uncommunicative participant is plotting future sabotage.

Encouraging the silent types to talk will help ensure a much more inclusive solution and speed up the implementation. Also it will set a model for equal participation from everyone.

Here are some suggestions for dealing with participants who don't participate:

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